WHAT SERVICES HYMARK OFFERS
As a PointClickCare partner, our focus at HyMark Solutions is to provide the absolute best service to our clients. That means that every specialist is up to date on PCC's latest software updates and additional service modules.
HyMark Solutions; Solutions Centre offers you (1) faster response times to PCC questions, (2) Clinical and Financial workflows, (3) Clinical and Financial training customized to your organization, (4) customized assessment forms, (5) and PDPM consulting.
HyMark Clinical and Financial Specialists are here to assist with training requirements and optimized workflow for maximum reimbursement rates -Your team will build a knowledge base that will provide them with the tools and materials needed to maximize revenue flow based on MDS compliance.
HyMark Solutions is here to help you (1) understand the requirements for PDPM, (2) identify the differences between RUGS-IV and PDPM, (3) Determine how Therapy and MDS departments will be impacted, (4) and establish strategies for transitioning from RUGS-IV to PDPM.
If you are looking for Admin training let our team help you. Our experts can walk you through the steps of understanding core financial modules including the following: Document Manager where you can easily fill out and sign agreements and packets electronically.
CUSTOMIZABLE SUPPORT PACKAGES
Whether you are needing just a few hours of phone assistance each month or if your team needs customized training sessions, we are fully equipped to provide you a manageable package that will meet your needs.
SECURITY ACCESS DESIGN
We can design roles for your staff, State Survey and special Multi-Disciplinary roles, to ensure that they have the appropriate level of system access.
TRAINING/CONSULTING VIA WEB-EX
Utilizing best care practices, we can help create User Defined Assessments, Care Plan Libraries and Standard Order Groups. We can design a system to trigger follow ups from your staff. All processes are designed to optimize productivity and increase quality care delivery.
BUSINESS PROCESS REVIEW & OPTIMIZATION
Ever wonder if you're getting the most out of your PointClickCare system? Do your current processes work to leverage the full potential your EHR? Don't worry HyMark can help! Our clinical and financial specialists will review your processes, make best practice recommendations to ensure the best clinical and financial outcomes.
TRAINING/CONSULTING IN PERSON
Our team members are available to come to your site to work with any of your staff to provide training and/or consulting at any level, including an on-staff trainer, or your multi-disciplinary team. Let us do the heavy lifting.